What Is Personal Data at green’it?

At green’it, we believe strongly in fundamental privacy rights — and that those fundamental rights should not differ depending on where you live in the world. That’s why we treat any data that relates to an identified or identifiable individual or that is linked or linkable to them by green’it as “personal data,” no matter where the individual lives. This means that data that directly identifies you — such as your name — is personal data, and also data that does not directly identify you, but that can reasonably be used to identify you — such as your interests — is personal data.

Your Privacy Rights at green’it

At green’it, we respect your ability to know, access, correct, transfer, restrict the processing of, and delete your personal data. We have provided these rights to our global customer base and if you choose to exercise these privacy rights, you have the right not to be treated in a discriminatory way nor to receive a lesser degree of service from green’it. Green’it does not sell your data.

To exercise your privacy rights and choices, please contact us by email at

There may be situations where we cannot grant your request — for example, if you ask us to delete your transaction data and green’it is legally obligated to keep a record of that transaction to comply with law. We may also decline to grant a request where doing so would undermine our legitimate use of data for anti-fraud and security purposes, such as when you request deletion of an account that is being investigated for security concerns. Other reasons your privacy request may be denied are if it jeopardizes the privacy of others, is frivolous or vexatious, or would be extremely impractical.

Personal Data green’it Collects from You

At green’it, we believe that you can have great services and great privacy. This means that we strive to collect only the personal data that we need. When you create a green’it ID, purchase and/or activate a service, connect to our services, contact us (including by social media), participate in an online survey, or otherwise interact with green’it, we may collect a variety of information, including:

  • Account Information.Your green’it ID and related account details, including email address, account status, and age.
  • Contact Information.Data such as name, email address, physical address, phone number, or other contact information.
  • Payment Information.Data about your billing address and method of payment, such as bank details, credit, debit, or other payment card information
  • Transaction Information.Data about purchases of green’it services or transactions facilitated by green’it.
  • Usage Data.Data about your activity on and use of our offerings, such as app launches within our services, including browsing history; search history; event and company interaction; crash data, performance and other diagnostic data; and other usage data.
  • Location Information.Location only to recommend you the closest events and organizations.
  • Government ID Data.In certain jurisdictions, we may ask for a government-issued ID in limited circumstances.
  • Other Information You Provide to Us.Details such as the content of your communications with green’it, including interactions with customer support and contacts through social media channels.
    • You are not required to provide the personal data that we have requested. However, if you choose not to do so, in many cases we will not be able to provide you with our services or respond to requests you may have.

      Personal Data green’it Receives from Other Sources

      Green’it may receive personal data about you from other individuals, from businesses or third parties acting at your direction, from our partners who work with us to provide our services and assist us in security and fraud prevention, and from other lawful sources.

      • Individuals.Green’it may collect data about you from other individuals — for example, if that individual has sent you a product or gift card, invited you to participate in an green’it service or forum, or shared content with you.
      • At Your Direction.You may direct other individuals or third parties to share data with green’it. For example, you may direct your mobile carrier to share data about your organization account with green’it for account activation, or for your loyalty program to share information about your participation.
      • green'it PartnersWe may also validate the information you provide — for example, when creating an green’it ID, with a third party for security, and for fraud-prevention purposes.

      For research and development purposes, we may use datasets such as those that contain images, voices, or other data that could be associated with an identifiable person. When acquiring such datasets, we do so in accordance with applicable law, including law in the jurisdiction in which the dataset is hosted. When using such datasets for research and development, we do not attempt to reidentify individuals who may appear therein.

      Green’it use of Personal Data

      Green’it uses personal data to power our services, to process your transactions, to communicate with you, for security and fraud prevention, and to comply with law. We may also use personal data for other purposes with your consent.
      Green’it uses your personal data only when we have a valid legal basis to do so. Depending on the circumstance, green’it may rely on your consent or the fact that the processing is necessary to fulfill a contract with you, protect your vital interests or those of other persons, or to comply with law. We may also process your personal data where we believe it is in our or others’ legitimate interests, taking into consideration your interests, rights, and expectations.

      • Power Our Services.Green’it collects personal data necessary to power our services, which may include personal data collected to personalize or improve our offerings, for internal purposes such as auditing or data analysis, or for troubleshooting.
      • Process Your Transactions.To process transactions, green’it must collect data such as your name, purchase, and payment information.
      • Communicate with youTo respond to communications, reach out to you about your transactions or account, market our products and services, provide other relevant information, or request information or feedback. From time to time, we may use your personal data to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with green’it, you may not opt out of receiving these important notices.
      • Security and Fraud Prevention.To protect individuals, employees, and green’it and for loss prevention and to prevent fraud, including to protect individuals, employees, and green’it for the benefit of all our users, and prescreening or scanning uploaded content for potentially illegal content.
      • Comply with law.To comply with applicable law — for example, to satisfy tax or reporting obligations, or to comply with a lawful governmental request.

      Green’it does not use algorithms or profiling to make any decision that would significantly affect you

      Green’it retains personal data only for so long as necessary to fulfill the purposes for which it was collected, including as described in this Privacy Policy or in our service-specific privacy notices, or as required by law. We will retain your personal data for the period necessary to fulfill the purposes outlined in this Privacy Policy and our service-specific privacy summaries. When assessing retention periods, we first carefully examine whether it is necessary to retain the personal data collected and, if retention is required, work to retain the personal data for the shortest possible period permissible under law.

      Green’it sharing of Personal Data

      Green’it may share personal data with service providers who act on our behalf, our partners, or others at your direction. Further, green’it does not share personal data with third parties for their marketing purposes.

      • Service Providers.Green’it may engage third parties to act as our service providers and perform certain tasks on our behalf, such as delivering services to customers. Green’it’s service providers are obligated to handle personal data consistent with this Privacy Policy and according to our instructions. They cannot use the personal data we share for their own purposes and must delete or return the personal data once they've fulfilled our request.
      • Partners.At times, green’it may partner with third parties to provide services or other offerings. Green’it requires its partners to protect your personal data.
      • Others.Green’it may share personal data with others at your direction or with your consent, such as when we share information with your carrier to activate your account. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also disclose information about you where there is a lawful basis for doing so, if we determine that disclosure is reasonably necessary to enforce our terms and conditions or to protect our operations or users, or in the event of a reorganization, merger, or sale.

      Protection of Personal Data at Green’it

      At green’it, we believe that great privacy rests on great security. We and our service providers use administrative, technical, and physical safeguards to protect your personal data, taking into account the nature of the personal data and the processing, and the threats posed. We are constantly working to improve on these safeguards to help keep your personal data secure.

      Children and Personal Data

      Green’it understands the importance of safeguarding the personal data of children, which we consider to be an individuals under the age of 13 or the equivalent age as specified by law in your jurisdiction. That is why green’it has implemented additional processes and protections to help keep children's personal data safe.

      If we learn that a child's personal data was collected without appropriate authorization, it will be deleted as soon as possible.

      Our Companywide Commitment to Your Privacy

      To make sure your personal data is secure, we communicate our privacy and security guidelines to green’it employees and partners and strictly enforce privacy safeguards within the company.

      Privacy Questions

      If you have questions about green’it’s Privacy Policy or privacy practices, would like to contact our Data Protection Officer, or would like to submit a complaint, you can contact us at You can also ask us questions about how to submit a privacy complaint and we will endeavor to help.

      Green’it takes your privacy questions seriously. A dedicated team reviews your inquiry to determine how best to respond to your question or concern, including those inquiries received in response to an access or download request. In most cases, all substantive contacts receive a response within seven days. In other cases, we may require additional information or let you know that we need more time to respond.

      Where your complaint indicates an improvement could be made in our handling of privacy issues, we will take steps to make such an update at the next reasonable opportunity. In the event that a privacy issue has resulted in a negative impact on you or another person, we will take steps to address that with you or that other person.

      If you are not satisfied with green’it’s response, you may refer your complaint to the applicable regulator. If you ask us, we will endeavor to provide you with information about relevant complaint avenues which may be applicable to your circumstances.

      When there is a material change to this Privacy Policy, we’ll post a notice on this website at least a week in advance of doing so and contact you directly about the change if we have your data on file.

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      Green’it France.
      Updated by The Green’it Webmaster Team on April 8, 2021.